Shipping, Returns & Gift Cards
Eskell accepts returns and exchanges on all items purchased online within 30 days of delivery. Items must be returned in new, unused condition with tags and other packaging materials intact.
Purchaser is responsible for return shipping charges. Please note that the original shipping fees are non-refundable.
Because Eskell shares inventory between our webstore and physical shop, all online orders are subject to availability. If we are regrettably unable to fulfill an online order, we we will notify you as soon as possible.
Items purchased in our brick-and-mortar store may be exchanged or returned for store credit within 14 days of purchase.
To redeem a gift card online, please call us at 773-486-0830 or email us at firstname.lastname@example.org and we can assist you with the process.
Questions? Contact us at: Orders@eskell.com